| Q: How do I get my digital software delivered? |
| A: You’ll get a digital software license and download link through email within 3 – 5 minutes. |
| Q: Where can I find the serial number or license key I just purchased? |
| A: License keys/serial numbers and download link with instructions are emailed out within 30 minutes of purchase time. Please check your junk/Spam folder if you are unable to find your license details. |
| Q: How do I download my program? |
| A: Download links are contained within the email containing the license from kroos@softwarecodespro.com |
| Q: How do I get help with my installation? |
| A: Typically we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, you can email us at kroos@softwarecodespro.com |
| Q: I haven’t received a receipt with my purchase and I cannot login with my email what do I do? |
| A: Typically when this happens there is a typo in the email submitted at check out. You can write kroos@softwarecodespro.com for assistance. |
| Q: I accidentally deleted the email with my download information how can I recover it? |
| A: You can send us an email with your order # or name & address. we’ll resend the download information. |
